STORE POLICY
SHIPPING POLICY
As you have chosen a made-to-order piece, please note that the production time will vary depending on the complexity and intricacy of the design. On average, it takes between 5 to 30 workdays from the date of your order to the delivery of your item. Rest assured that our atelier team will be in regular contact with you throughout the process to provide updates and address any inquiries you may have.
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We believe that the wait for your custom-made Karla Kievith piece will be well worth it.
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RETURNS POLICY
Our atelier in Amsterdam is dedicated to creating each individual item with meticulous care and attention to detail.
All pieces are made to order and are not possible to be returned. By producing on demand, we can avoid overproduction and minimize the environmental impact associated with mass production and excess inventory. Made-To-Order also enables us to minimize the use of resources, such as fabrics and materials, as we only produce what is necessary.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments